Clients arrive with screenshots, half a text thread and very different accounts of the same weekend. The portal gives you the whole picture in date order, and gives your client a calmer way to deal with the other parent while your matter runs.
Messages, handovers, call notes, expenses and the information bank, in date order. Print it, save it as a PDF or take CSV files for your own systems.
You see a case only when a client has added you, or when you have invited the client yourself. You cannot edit or delete anything in the family’s record, and every time you open a case it is logged.
Use the same work email for every client and each case appears in your list. There is no need to keep separate accounts, and nothing to pay as your caseload grows.
Registering takes a couple of minutes and costs nothing.
Use access for the case you were added to.
Do not share your login, and keep your own file notes in your own systems.
Mind the message thread.
It is visible to the parents on the case, and to our administrators in limited circumstances. Keep privileged advice in your own systems.
Safeguard as you normally would.
If a client is at risk, follow your usual procedures. The app is not an emergency service.
Yes. Registering and using the portal costs professionals nothing, however many clients you have. Your clients pay for their own accounts.
Solicitors, mediators, family support workers and similar professionals who work with separated families.
No. Access is read-only. You can read, print and export, and message the parents in the case thread.
Parents on the case can see that you have been added and can end your access at any time.
It is a dated, consistent record, which is more orderly than a scroll of texts. What weight it carries is a matter for the court or the parties’ advisers, and we make no claim about that.
Register free and be ready for your next matter in minutes.
Register free